Who this notice covers
Envy Production Inc. is a digital studio based in Montréal, Québec. This notice explains how we handle information when you visit envyproduction.ca or contact us about our services.
Questions about privacy can be sent to Ayman Bourni, responsible for privacy inquiries, at envyproduction.inc@gmail.com.
Information you choose to share
When you contact us, we receive the details you send, such as your name, email address, company and message. Please include only what we need to understand your inquiry. Do not send bank credentials, payment-card details or other sensitive records through the contact page.
If the contact page opens a draft in your email app, the message reaches us only when you send that email. If direct form delivery is enabled, the form submits your details to our email-delivery service.
How we use information
We use inquiry details to reply, discuss a potential project, prepare requested proposals and manage our business correspondence. We may also use relevant records to resolve disputes, protect the website or meet applicable obligations.
Sending an inquiry does not subscribe you to marketing emails. We do not sell your personal information.
Website operation and service providers
Our hosting and email providers may process information needed to deliver the website and our communications, including technical request information such as IP address, browser information and request time. When direct form delivery is enabled, we use Resend to deliver inquiries to our business inbox.
Providers may process information outside Québec or Canada. The applicable location and protections depend on the service involved. You can contact us with questions about the providers used to handle your inquiry.
This website does not include advertising pixels or third-party audience-analytics scripts. It does not offer public user accounts or bank-account linking. A separate service with different data practices would require its own notice before use.
Retention and protection
We retain correspondence for as long as needed for the inquiry, resulting business relationship and applicable record-keeping obligations. The appropriate period depends on the purpose of the record. You may ask us to delete information that is no longer required.
We limit access to information needed for our work and use safeguards appropriate to the information and services involved. No internet service can guarantee absolute security. Please contact us promptly if you believe information has been disclosed improperly.
Your choices and requests
You may ask about the personal information we hold about you, request access or correction, or ask us to stop an optional use or delete information, subject to applicable obligations. We may need to verify your identity before acting on a request.
Send requests or complaints to envyproduction.inc@gmail.com with enough context for us to locate the relevant correspondence. We will explain any information we need to retain and why.
Changes to this notice
We will update this page when our website practices change. The date above identifies the latest revision. Material changes affecting an existing use of your information will be communicated as required.